If you bill the same customers every month
Water first, then power, estates, schools, memberships and more - the exact cycle Zana runs for each one, end to end, with what it does not do stated on the page.
Metered billing
The charge comes from a meter. Read every connection, apply a tiered tariff, review the exceptions, and post a whole cycle at once - one engine, configured three ways.
Metered water billing for utilities, community projects and SACCOs
Capture readings in the field - even offline - apply your tiered tariff, review the exceptions, and post a whole cycle of bills to M-Pesa collection, with arrears and disconnections tracked for you.
Water Billing
Read the storyPostpaid electricity billing for mini-grids and power resellers
Read submeters in the field - even off-grid - price kWh in rising blocks with a standing charge, review the exceptions, and post a whole village or building to M-Pesa collection, with estimates, arrears, and disconnections handled.
Power Billing
Read the storySubmetered water and electricity billing for estates and apartments
The same metered engine that runs a water utility recovers submetered water and electricity from tenants - readings, tiered rates, and M-Pesa collection, alongside the monthly service charge.
Estate Utility Recovery
Read the storyRecurring service billing
The charge comes from the calendar. The same fee, on the same cycle, to the same customers - raised, sent, collected and chased without anyone typing an invoice. These are billing and collections solutions; each page states the operations it does not cover.
Billing and collections for waste collection companies
Charge every household and business the same fee on the same cycle, deliver the bill to the phone they actually use, and chase the ones who fall behind - so the round stays profitable without a collections clerk.
Waste Collection Billing
Read the storyMembership billing for gyms, clubs and associations
Bill every member the same day each month, collect by M-Pesa or card, and follow up the ones who lapse - automatically, from one member list, without raising a single invoice by hand.
Membership Billing
Read the storySubscriber billing for internet service providers
Bill every subscriber their plan on the same day, raise installation and equipment fees on the same account, collect by M-Pesa or card, and chase the lapses automatically - so renewals stop depending on someone's memory.
ISP Billing
Read the storySchool fee collection and statements
Invoice every family for the term, let parents pay in instalments by M-Pesa or bank deposit, and hand each one a clean fee statement - with the balances that are behind flagged automatically.
School Fee Billing
Read the storyContract billing for security, cleaning and facilities firms
Quote a contract, turn it into a schedule that bills itself every month, and chase the corporate clients who pay late - so your receivables stop depending on someone remembering to invoice.
Contract Service Billing
Read the storyCapability use cases
Businesses whose job is the shared product itself - invoicing or CRM - rather than a packaged solution over it.
Invoicing for creative and digital agencies
Collect a deposit before you start, get the balance paid by mobile money or card, and pay your freelancers from the same workspace - with every shilling reconciled automatically.
Read the storySMS and WhatsApp campaigns for retail and e-commerce
Turn a pile of customer numbers into repeat sales - segment, send bulk SMS and WhatsApp, and see per-person delivery receipts, with the SMS cost in KES before you hit send.
Read the storyLead follow-up and WhatsApp enquiries for real estate agents
Track every property enquiry as a lead with an owner and a next step, and broadcast new listings to the buyers they suit - so no serious buyer goes cold in someone's personal chats.
Read the storyAppointment reminders and patient recalls for clinics and salons
Cut no-shows with WhatsApp and SMS reminders, bring clients back with recall messages, and keep every reply on the patient's own timeline - from a patient list you actually own.
Read the storyEvery way they pay
M-Pesa STK push and card checkout built in, paybill and bank reconciled from a statement, cash and cheque recorded by hand.
16% VAT, handled
Tax applied and shown correctly on every invoice, receipt, and statement.
Isolated per workspace
Every business gets its own customers, branding, and payment credentials.
No transaction fees
Zana adds no cut on collections - you pay only your provider's standard rate.
Don't see your exact job?
The cycle is the same whether you bill for water, rent, fees, or a monthly subscription - raise it, collect it, chase what's late. Tell us how you bill today and we'll show you the same thing in Zana.